Frequently Asked Questions about RO Service in Pune
Still have a question? Call or WhatsApp us.
What is your service charge?
Our service visit starts at just ₹249. This covers the technician's visit and inspection of your purifier. If a repair or spare part is needed, we tell you the cost first and start only after you agree.
How often should an RO purifier be serviced?
For most homes, a service every 3 to 4 months keeps the water safe and the purifier healthy. If your water is hard or has high TDS, or the purifier is used heavily, every 3 months is better.
How long does a service or repair take?
A normal service takes about 30 to 60 minutes. Most repairs are finished in the same visit; if a special spare part has to be arranged, we tell you how long it will take.
Which brands do you service?
All brands: Kent, Aquaguard, Pureit, Livpure, AO Smith, Blue Star, LG, Havells and local brands. We are an independent service provider and not an authorised service centre of any brand.
What are the benefits of an AMC?
An Annual Maintenance Contract gives you scheduled service visits, priority attention when something breaks and a predictable yearly cost instead of surprise repair bills. Exact inclusions depend on the plan, and we explain them before you sign up.
How often should RO filters be changed?
As a guide: sediment filter every 3 to 6 months, carbon filter every 6 to 12 months, RO membrane every 1 to 2 years and UV lamp about once a year. Hard or high-TDS water wears parts out sooner, so we advise based on your actual water.
Which areas do you cover?
We are based in Kondhwa, Pune and serve Kondhwa, Kondhwa Budruk, Kondhwa Khurd, NIBM Road, Undri, Pisoli, Wanowrie, Salunke Vihar, Katraj, Hadapsar, Camp, Fatima Nagar, Bibwewadi, Yewalewadi, Mohammadwadi. If your area is not listed, call us and we will tell you if we can reach you.
Do you also sell water purifiers?
Yes. We sell Aquaguard purifiers and other local-brand RO, UV and UF models, and install them for you. Call or WhatsApp us for current models and prices.
When are you open?
We are open every day, 9:00 AM to 9:00 PM. Call or WhatsApp us any time in these hours to book a visit.
RO Water Purifier Repair: common questions
How much does RO repair cost in Pune?
The visit and inspection charge is ₹249. After inspection we tell you the exact repair cost before starting. You only pay for the parts and work you approve.
Why is my RO giving less water than before?
Usually a choked sediment filter, a worn-out membrane or a weak pump or low inlet pressure. A quick inspection shows which one it is.
Do you repair Aquaguard and Kent purifiers?
Yes. We repair all common brands including Aquaguard, Kent, Pureit, Livpure, AO Smith, Blue Star, LG, Havells and local brands. We are an independent service provider, not an authorised service centre of any brand.
RO Installation & Uninstallation: common questions
Do you install RO in Undri and Pisoli?
Yes, RO installation in Undri, Pisoli, Kondhwa, NIBM Road, Wanowrie, Hadapsar and the rest of south-east Pune is a regular job for us.
Can you shift my RO to a new flat?
Yes. We uninstall it, and re-install and test it at the new address. Please tell us both locations when you call so we can plan the slot.
How long does installation take?
A standard wall-mount installation usually takes about 45 to 90 minutes, depending on plumbing at the site.
Filter & Membrane Replacement: common questions
How often should RO filters be changed?
As a general guide: sediment filter every 3 to 6 months, carbon filter every 6 to 12 months, membrane every 1 to 2 years and UV lamp about once a year. Hard or high-TDS water wears parts faster, so we advise based on your actual water.
How do I know the membrane has failed?
Common signs are very slow flow, salty taste, an output TDS that is not much lower than the input, or the purifier running for a long time without filling the tank.
Periodic RO Service & Cleaning: common questions
How often should I get my RO serviced?
Most households do well with a service every 3 to 4 months. If your water is hard or has high TDS, or the purifier is used heavily, every 3 months is safer.
How long does a service take?
A standard service usually takes about 30 to 60 minutes.
Do you offer Aquaguard service in Kondhwa?
Yes, we service Aquaguard and all other brands at home in Kondhwa and nearby areas. We are an independent service provider and not an authorised service centre of any brand.
AMC (Annual Maintenance Contract): common questions
What are the benefits of an AMC for RO?
Scheduled servicing, priority support, planned filter and membrane care and a predictable yearly cost. Exact inclusions depend on the plan, which we explain before you sign up.
Can I take an AMC for an RO bought elsewhere?
Yes, as long as the purifier is in a serviceable condition. We inspect it first and then suggest a plan.
Commercial & Industrial RO Plants: common questions
What size commercial RO do I need?
It depends on how many litres you use per day and your source-water TDS. After a short site visit we recommend a capacity and give a written quote.
Do you service existing commercial RO plants?
Yes. We repair and service existing plants and can take them on an AMC.
New Water Purifier Sales: common questions
Which purifier is best for Pune water?
It depends on your source. Societies on borewell or tanker water often need an RO; areas with clean municipal supply may manage with UV or UF. A quick TDS test tells us.
Do you sell Aquaguard purifiers?
We sell Aquaguard purifiers along with other local-brand models. Call or WhatsApp us for current models and prices.
RO not working? Get it fixed today.
Service visit at just ₹249. Open daily 9 AM to 9 PM.